Our Collections Process
Step 1: The Client submits the accounts to Jana Ferrell & Associates electronically or via postal.
Step 2: The Collector makes initial contact with the debtor (skip tracing could precede this process if the debtor needs to be located).
Step 3: The collector analyzes and investigates the assets of the debtor through some of the best software in the industry if the debtor refuses to pay.
Step 4: The Collector Counsels the Debtor in order to receive the payment in full or to set up payment arrangements.
Step 5: Payment is made, the client receives the money, and the process is completed for the client .
Step 6 : If no payment is made, a suit may be recommended.